Peak Season is coming - Get your staff ready!

Photo: New Norfolk, Tasmania
Credit: Fred & Hannah Photography

Discount Offer for TICT Accredited Operators

At VXT, we understand the unique challenges faced by tourism and hospitality businesses of all sizes in Tasmania, and we’re here to support you along the way. That includes ways to prepare, upskill and empower your people to overcome the workforce challenges that we know many are concerned about.

Recruiting and training new staff for the upcoming season can be challenging, along with upskilling current staff to be the leaders and supervisors to new and green staff.  VXT is here to help!

VXT together with the TICT would like to offer TICT Accredited Operators a discount on skill-enhancing courses. Operators can enjoy a 50% discount on the courses listed below up until September 3, 2023.  Use the code TICT5023.

VXT offers industry-tailored training with instructors who have expertise and extensive experience in the hospitality and tourism sectors, ensuring current, relevant and practical insights for an interactive and engaging learning experience.

Your team will receive Tasmanian-designed training modules aligned to the current and emerging training and development needs to Tasmanian businesses and operators.

Smiling female waitress take order talk to clients cafe restaurant visitors couple, friendly professional woman server wear apron write dinner food menu choice, serving staff good customer service

Get ready for your new seasonal and peak season staff

So, why spend your limited off-season cashflow on training?

Training to meet your needs: VXT courses have content that is relevant, practical, and aligned with the needs of your business & delivered regionally, meaning minimal down time.

Motivate Your Team: Upskilling your people to become confident leaders and supervisors means you can focus on efficient operations and capitalising on every opportunity, not just running the floor.

Developing New Team Leaders & Supervisors

Developing New Team Leaders
and Supervisors

Original Price: $265.00 | Discounted Price: $132.50 (Inc GST) 

  • Introduction to Hospitality Leadership 
  • The Fundamentals of Effective Leadership 
  • Communication and Collaboration 
  • Motivation and Team Building 
  • Embracing Diversity and Inclusion
  • Leading Through Challenges 
  • Coaching and Performance Management 
Developing New Team Leaders & Supervisors

Job Skills Coaching
and Development

Original Price: $130.00 | Discounted Price: $65.00 (Inc GST) 

  • Workplace coaching & employee development 
  • Effective questioning skills & benefits 
  • Differing learning styles  
  • Employee performance cycle 

Prepare your existing workforce to capitalise on the season ahead

Seize Seasonal Opportunities: Prepare your team to make the most of peak season opportunities. From conflict resolution to delivering an exceptional Tasmanian service experience, these are critical to turn negative situations into positive online reviews.

VXT Resolving Conflict with Customers

Resolving Conflict
with Customers

Original Price: $130.00 | Discounted Price: $65.00 (Inc GST) 

  • What conflict is 
  • Conflict styles 
  • How to manage conflict to achieve a win-win outcome 
  • The skills to develop for resolving conflict
  • A process for resolving conflict effectively 
Delivering Excellence - The Tasmanian Service Experience

Delivering Excellence –
The Tasmanian Service Experience

Original Price: $130.00 | Discounted Price: $65.00 (Inc GST) 

  • Tasmanian Visitor Experience  
  • Customer Expectations 
  • Service Excellence & Professional Standards 
  • Communication & Handling Complaints 
  • Dynamics of High Performing Teams  

Discount: As a TICT Accredited Operator you can access a discount on VXT skill-enhancing courses. Operators can enjoy a 50% discount on all remaining 2023 courses. This discount offer period is valid until September 3, 2023 – so act now.

To redeem the discount:  To enrol in your preferred course, simply select your desired course date, and click “Enrol”. Apply the discount code “TICT5023” during the enrolment process from the email in your Inbox. Click “Recalculate,” and you will receive the discounted course fee.

Not sure who will attend? Just book your place under your name and we can sort out the finer details closer to the date.

Need more help?  Contact our friendly enrolments team at or telephone 03 6387 7244 to guide you through the process and answer any questions you might have.


Need a customised tailored solution for your organisation or business? Contact us at or phone 03 6387 7244

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