FOOD & BEVERAGE
Having an experienced food and beverage attendant can make all the difference in transforming a situation into a positive one. At VXT, we believe in the fundamental principles of food and beverage service, and we strive to provide the ultimate customer experience. Our expert trainers offer practical, real-world experience, catering to both entry-level and professional development courses.
Introduction to Food and Beverage Service
For: Individuals entering the industry
An entry-level course designed to teach food and beverage attendants the practical skills and knowledge to deliver excellent service. The course covers topics such as preparing for service, providing table service, clearing meals and beverages, effective communication, personal presentation, and emphasises the importance of delivering a unique Tasmanian experience.
 1 DAY |
 SCHEDULED DATES |
 CERTIFICATE ISSUED |
Introduction to Cafe Service
For: Individuals entering the industry
An entry-level course designed to teach the essential knowledge and skills to work effectively in a café team. The course covers topics such as personal presentation, customer service, communication, customer ordering, serving food and drinks, and cashier operations. Participants will gain essential knowledge and skills to work effectively in a café team and provide excellent customer experiences.
1 DAY |
SCHEDULED DATES |
CERTIFICATE ISSUED |
Front of House Excellence
For: Existing staff to enhance service and efficiency
Designed to enhance the skills and knowledge of your front-of-house team by covering crucial topics such as preparing the restaurant for service, providing exceptional customer service, effectively managing customer enquiries and complaints, and executing end-of-shift duties with the appropriate skills and knowledge.
5 HOURS |
 ONSITE AT YOUR VENUE |
CERTIFICATE ISSUED |
Online: Provide Responsible Service of Alcohol (RSA) (SITHFAB021, Queensland Hotels Association RTO 30826)
For: Individuals entering the industry
VXT has partnered with the Queensland Hotels Association (RTO 30826) to provide nationally recognised online or face to face training programs for SITHFAB021 Provide Responsible Service of Alcohol (RSA). The training program is offered online and face to face for those who are involved in the sale and supply/service of alcohol according to relevant Tasmanian regulations. The training focuses on the performance outcomes, skills, and knowledge necessary for the responsible sale, service, or supply of alcohol.
Online RSA: For enrolment, assessment or payment assistance, please call QHA on (07) 3221 6999
Face to Face RSA: For enrolment, please contact VXT on (03) 6387 7244
ONLINE |
CERTIFICATE ISSUED BY QUEENSLAND HOTEL ASSOCIATION (RTO ID 30826) |
For more information regarding our courses and to enrol, simply click on the button above adjacent to the course description. Alternatively, please contact our team at courses@vxt.org.au or call (03) 6387 7244, who can guide you through the process.
Need a customised tailored solution for your organisation or business? Contact us at info@vxt.org.au or phone 03 6387 7244