Having an experienced food and beverage attendant can make all the difference in transforming a situation into a positive one. At VXT, we believe in the fundamental principles of food and beverage service, and we strive to provide the ultimate customer experience. Our expert trainers offer practical, real-world experience, catering to both entry-level and professional development courses. 

INTRODUCTION TO FOOD AND BEVERAGE SERVICE

For: Individuals entering the industry
An entry-level course designed to teach food and beverage attendants the practical skills and knowledge to deliver excellent service. The course covers topics such as preparing for service, providing table service, clearing meals and beverages, effective communication, personal presentation, and emphasises the importance of delivering a unique Tasmanian experience.

INTRODUCTION TO CAFE SERVICE

For: Individuals entering the industry
An entry-level course designed to teach the essential knowledge and skills to work effectively in a café team. The course covers topics such as personal presentation, customer service, communication, customer ordering, serving food and drinks, and cashier operations. Participants will gain essential knowledge and skills to work effectively in a café team and provide excellent customer experiences.

FRONT OF HOUSE EXCELLENCE

For: Existing staff to enhance service and efficiency

Designed to enhance the skills and knowledge of your front of house team by covering crucial topics such as preparing the restaurant for service, providing exceptional customer service, effectively managing customer enquiries and complaints, and executing end-of-shift duties with the appropriate skills and knowledge.

For more information regarding our courses and to enrol, simply click on the button above adjacent to the course description.  Alternatively, please contact our enrolments team at courses@vxt.org.au or call (03) 6387 7244, who can guide you through the process.