Introduction to Café Service
Training will enable you to work as part of a team to deliver excellent service.
Course Designed For
This training is designed for candidates with no previous experience seeking to gain employment in cafe service. Also suitable as a refresher to candidates already in the industry; or anyone looking to re-enter after an extended break.
Scheduled Course Dates
* please note course dates may be subject to change
| Date | Location | Duration | Time | Available Spaces | Course Fee | |
| February 28, 2023 | Hobart, Tasmania | 1 day |
09:30 am - 04:00 pm | 13 | $50.00 | |
| April 20, 2023 | Hobart, Tasmania | 1 day |
09:30 am - 04:00 pm | 15 | $50.00 | |
| May 15, 2023 | Deloraine, Tasmania | 1 day |
09:30 am - 04:00 pm | 15 | $50.00 | |
| June 01, 2023 | Launceston, Tasmania | 1 day |
09:30 am - 04:00 pm | 14 | $50.00 | |
| July 10, 2023 | St. Helens, Tasmania | 1 day |
09:30 am - 04:00 pm | 15 | $50.00 | |
| July 24, 2023 | Scottsdale, Tasmania | 1 day |
09:30 am - 04:00 pm | 15 | $50.00 | |
| July 26, 2023 | Campbell Town, Tasmania | 1 day |
09:30 am - 04:00 pm | 12 | $50.00 | |
| August 15, 2023 | Launceston, Tasmania | 1 day |
09:30 am - 04:00 pm | 15 | $50.00 | |
| August 29, 2023 | Hobart, Tasmania | 1 day |
09:30 am - 04:00 pm | 15 | $50.00 | |
| October 11, 2023 | New Norfolk, Tasmania | 1 day |
09:30 am - 04:00 pm | 15 | $50.00 | |
| October 24, 2023 | Launceston, Tasmania | 1 day |
09:30 am - 04:00 pm | 15 | $50.00 |
A course for those looking to serve food and drinks in a Café. In this course, participants will develop the essential knowledge and skills to work in a café team. Topics include; personal presentation, excellent service standards and effective communication required to provide a great customer experience in a café.
This course includes the VXT Visitor Experience Tasmania course content.
Upon successful completion of this training, participants elevate their skills in:
- Customer Service
- Personal Presentation
- Team Work
- Communication
- Tasmanian Visitor Experience
- Customer Ordering
- Serving Food and Drink
- Cashier Operations
- Cash Handling
- Clearing Tables
- Cleaning to Food Safety Standards
No previous experience or training is required to undertake the training course.
Ideally, participants will have a desire to learn the basics for working effectively in a café environment. A friendly demeanour and a positive attitude are an advantage for the Café service person.
Course Fee: $50 per person including GST
This course fee is subsidised by grant funding from the Tasmanian Government. As part of the funding, the Tasmanian Government require VXT to report on employment outcomes. VXT will reach out to you after the course to gather data on your employment status when you completed the course, and if you were unemployed, did the course help you gain employment?
Enrolment Process
- Online: Available by clicking the Enrol Now button next to each course date. The online process will provide three options for payment (invoice, secure credit card or tentative enrolment).
- Email: email info@vxt.org.au with your full name, date of birth, phone number and preferred training date
- Telephone: Call Katrina 03 6387 7244 to register over the phone.
Enrolment Terms
- Payment of course fees (or deposit) is required to confirm enrolment and to hold a position.
- Cancellations up to 10 working days before the scheduled date will be accepted without penalty. Cancellations less than 10 working days may be subject to a 100% cancellation fee.
- VXT reserves the right to cancel the course 10 working days before the scheduled date if insufficient registrations are received. Any fees paid for cancelled courses will be refunded in full.
- Click here for full the full fees and payment policy.
